January 17th 2008
From buyers to lenders to tenants, negotiation skills are vital to the real estate professional. Listen as Thomas Gille from REAL Systems shares his successful four-step technique based on proven processes and strategies developed at Stanford Business School and Harvard University. This session is consistently one of the best-rated at CCIM and IREM events.

Effective Negotiations - 1 [53:32m]:
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Effective Negotiations - 2 [39:20m]:
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January 17th 2008
It costs five times more to get a new resident than it does to keep the one you’ve got. Consultant Anne Sadovsky talks about how best to educate residents on the benefits of renting versus buying, how to develop a monthly retention plan, and ways to successfully reason and communicate at renewal time.

Site Management - 1 [66:32m]:
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Site Management - 2 [22:51m]:
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January 17th 2008
Explore technology innovation and its effect on the commercial real estate industry. Listen as Darlene Pope from Realcomm shares successful case studies of intelligent buildings, resulting in tenant satisfaction and retention, reduced operating costs and increased profitability, and better marketability.

Best Practices - 1 [55:35m]:
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Best Practices - 2 [24:47m]:
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January 17th 2008
What drives brokers and property managers and what are their expectations of each other? Learn what the various factors are for creating the perfect relationship that will result in a win-win for all parties involved in the transaction.

Playing in the Sandbox-1 [44:05m]:
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Playing in the Sandbox-2 [36:24m]:
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